Frequently Asked Questions

Because we believe in doing business the right way.
No games. No wasted time. No runaround.
We focus on transparent pricing, straightforward communication, long-term relationships, and a team that treats customers like neighbors, not numbers.

Yes. We offer a large selection of new Chevrolet and Ford vehicles, plus quality pre-owned vehicles across many makes and models. We also offer vehicles under $15,000 and CARFAX 1 Owner options.

Yes. Our sales consultants have access to inventory from both Jansen Chevrolet and Jansen Ford of Breese, making your vehicle search easier and more convenient. That means whether you're looking for a Chevy, a Ford, or a quality pre-owned vehicle, our team can help you explore options across both locations without making you start over. One team. More inventory. Less hassle. We work to help you find the right vehicle at the right price without sending you on a scavenger hunt.

Absolutely. We make the trade-in process simple and transparent. We’ll evaluate your vehicle and provide a fair market value you can apply toward your next purchase.

Yes, we do. If you’re looking to sell your vehicle outright, we’re always interested in purchasing quality pre-owned vehicles, even if you are not buying from us. It is a quick, straightforward process with no pressure.

We believe in straightforward pricing and a no-nonsense approach. No back-and-forth games. No pressure tactics. Just real numbers, real conversations, and a team that respects your time and your budget.

Absolutely. Whether you purchased your vehicle from us or somewhere else, our certified technicians are here to help keep you safely on the road.

We handle everything from routine maintenance to major repairs, including: Oil changes Tire rotations Brake service Battery replacement Engine diagnostics Heating and cooling repairs Transmission service Filters, belts, hoses, fluids, and more

We highly recommend scheduling an appointment to ensure the fastest service possible. That said, we understand life happens. If you need something quick like an oil change or tire check, give us a call and we will do our best to fit you in. For the most convenience, you can also take advantage of Ford Mobile Service and free pickup and delivery from Jansen Chevrolet.

Yes. Jansen Ford of Breese offers Ford Mobile Service, meaning we come to your home, workplace, or business for select maintenance and light repairs. No waiting room. No rearranging your day. We come to you.

Yes. Jansen Chevrolet offers free pickup and delivery for service appointments, making maintenance easier and more convenient for your schedule.

First, make sure everyone is safe. Then: Take photos of the damage Gather insurance information Collect witness details if needed Contact your insurance company Bring your vehicle to Jansen Collision Repair Once you have your claim number, we help guide you through the repair process from start to finish.

No. You have the legal right to choose where your vehicle is repaired. Your insurance company may suggest a preferred shop, but the final decision is yours.

Yes. We work with most major insurance companies and help make the claims process as smooth and stress-free as possible.

It depends on the extent of the damage, parts availability, and insurance approval. Some repairs take just a few days, while more extensive damage can take a few weeks etc. At Jansen Collision Repair, we keep you updated throughout the entire process so you are never left guessing.

Yes. For collision repair customers, we help coordinate rental vehicle assistance during your repair process and offer 24-hour towing services when needed. We do not offer general public vehicle rentals outside of collision repair services.

Yes. You can complete your financing application online before visiting Jansen Chevrolet or Jansen Ford of Breese to help save time and make the buying process faster and easier. Getting pre-approved helps us better understand your options before you even walk through the door.

Yes. Good credit, bad credit, first-time buyer, rebuilding credit, we work hard to help find financing options that fit your situation. Life happens. We get it. Our finance team works with a variety of lenders to help make vehicle ownership possible.

Absolutely. We offer financing options for both new and pre-owned vehicles, including many used vehicles across different makes and models.

Yes. In many cases, we can help you trade in your current vehicle even if you still have a loan balance. Our team will walk you through your payoff, trade value, and options so everything is clear and straightforward.

Yes. We believe in transparency, not surprises. Our finance team will clearly explain your payment options, rates, terms, warranties, and protection plans so you can make the best decision for your budget.

Yes. We offer a variety of protection plans, service contracts, GAP coverage, and warranty options to help protect your investment and give you added peace of mind. Our team will explain what makes sense for your vehicle and your driving habits without pressure.

Absolutely. We work with many first-time buyers with approved credit and help guide them through the process step by step. Buying your first vehicle should feel exciting, not overwhelming.

Simple. We keep it honest. No pressure. No confusing fine print. No unnecessary back-and-forth. Just real conversations, clear options, and a team focused on helping customers make the right decision for their needs.